Best Practices
Resources in this Category
Title  | Date | ||
|---|---|---|---|
 | "I Speak" statements Programs can use this "I speak" statements sheet to identify what language a client who does not speak English does speak, so that appropriate interpreter services can be arranged. | 8/1/2005 | |
| | "You Have a Right to an Interpreter" This is a flyer or poster that says in 30 languages: "You have the right to an interpreter at no cost to you. Please point to your language. An interpreter will be called. Please wait." (This poster is a modified version of an Interpreter Services poster first prepared by the Massachusetts Department of Public Health.) | 1/30/2006 | |
 | Diversity Coalition> Diversity Resources> Language Access Articles page This is a link to materials compiled by the Massachusetts Legal Services Diversity Coalition which provide practical information for improving services to people with Limited English Proficiency. The materials include various guidelines, glossaries, codes of professional responsibility, and articles about best practices. | ||
| | Language Barriers to Justice in California A report of the California Commission on Access to Justice, September, 2005. | 4/24/2006 | |
| | Language Rights: An Integration Agenda for Immigrant Communities (Nov. 2007) This briefing book intends to educate staff on (1) the demographics of the LEP community; (2) the law supporting the rights of this minority community; (3) the sectors where language access most impacts language minorities; (4) recent English Only legislation in Congress; and (5) a proactive approach to ensuring the civil rights of the LEP community, while enhancing their language acquisition. | 12/3/2007 | |
| | National LEP Advocacy Task Force This link will take you to the website of a group that collects best practices, advocacy and compliance materials for those providing services to Limited English Proficient consumers and those challenging the adequacy of efforts being made by others. | ||
| | Right to a Medical Interpreter A flyer/ poster by the Massachusetts Department of Public Health stating that "You have the right to a medical interpreter at no cost to you" in 30 languages. | 7/1/2001 | |
| | Template for creating right to interpreter posters This is a CA weblink that allows you to create your own right to interpreter poster in English and three other langauges, to print in 11x17 from your own printer. While you would have to do several to get all 20 languages it has, it does provide more info than the more generic DPH poster and also provides space to write in contact info for people to complain if they do not get the interpreter services they need. | 4/7/2008 | |
